Municipality of Groningen has a 100% clear insight into performance
AMCS Platform results in 100% satisfied drivers and also significantly reduces driver churn
A 100% clear insight into the overall operations is just one of the significant benefits for the Municipality of Groningen of using the integrated solutions from AMCS Platform. The city, in the Northern part of the Netherlands, has digitised and automated all the operational waste processes with the integrated IT system, according to a recent customer video. The leading industry-specific platform for waste and recycling companies provides end-to-end integrated solutions. For the municipality of Groningen, the city benefits from the integration of AMCS CLEAR and AMCS Mobile Workforce solutions.
One of the major advantages of this is the real-time exchange of data enabling the municipality to have a 100% clear insight into performances of all operations at any location and time. As a result, during the execution of the orders, the drivers, dispatchers and customer service representatives are always up-to-date on service and collection activities. This has resulted in 100% satisfied drivers while at the same time significantly reducing driver churn.